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FAQ SYSTEM UPDATE – Fake Floppen Mail

System Updates 9 August 2023 1 min read By Eddie van der Walt

This week I got a notified of & received emails that looked like it came from the FAQ servers related to passwords that was changed. AND in all cases the mail was fake emails!

Here are 2 quick tips to spot a Fake Floppen Mail

#1 – Check the Email from

With ANY email you receive check who it is coming from and then confirm that the name & email it is coming from, is the same :

Email that LOOKS like it is coming from FAQ and is related to email passwords, should not be send from admin@riviu1.com. Fail #1.

#2 – Check the Links (BUT DO NOT CLICK)

If Fail #1 register, DO NOT CLICK ON ANY LINKS/BUTTONS/ ANY WHERE!

HOVER your pointer over any link/button/image. If the links are to any other website, than where you think it was suppose to link to, DO NOT CLICK ON ANYTHING! That will be Fail #2.

If in doubt, DO NOT CLICK ON ANYTHING, if you are still unsure, forward to our support email.

If you did click, hope you are ready for more SPAM and or your anti-malware software is up to date.

Another sample :

Written by

Eddie van der Walt

With 27 years in online marketing, SEO, e-commerce infrastructure, and server management, Eddie is the founder of FAQ — a managed e-commerce partnership built on the principle that your partner earns more only when your shop sells more. He's hands-on across the full stack: from CloudLinux hosting environments to WooCommerce conversion optimisation and FluentCRM automation. Every article here comes from live experience running real online shops.

We build and run your entire online infrastructure.

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We've been building WooCommerce stores, auctions, and high-growth e-commerce systems since most agencies still thought "online shop" meant a basic brochure site.

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We maintain full admin control over servers and sites. This isn't a power move — it's required for the shared infrastructure and SLAs we guarantee. Enterprise-grade hardening, automated backups, real-time malware scanning, and constant monitoring come standard. Performance and protection without the headaches.

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