We build & run
your online sales machine.
You only pay commission
when you sell.
FAQ partners with product businesses and service companies globally. A flat monthly base fee covers everything — hosting, shop management, CRM, automations, and support. We earn a marginal tiered commission starting at 5% — each rate applies only to the sales within that bracket, reducing in steps as your turnover grows. If we don't grow your sales, we don't earn.
experience
partners
commission
Your market.
Traditional agencies charge whether you sell or not. We only earn our commission once your shop clears the threshold. That's not a promise — it's literally how we get paid.
The same commitment.
Two different models.
Both partnerships put FAQ's team inside your business. The difference is the scope of work and how we earn. One form, one fit call — we'll recommend which is right for you.
We run your shop.
~1 hour/week from you once live
You bring the products. We build, manage, and grow the WooCommerce shop or online auction — handling everything from hosting to CRM automations to newsletter campaigns. Your ongoing involvement after setup is minimal.
- WooCommerce shop or online auction, built and managed
- FluentCRM, newsletters, social media — all included
- Hosted on FAQ's managed CloudLinux servers
- Flat monthly base fee, billed in your currency
- Marginal tiered commission from 5% down to 1% on net sales
We become your team.
Daily operational involvement
For established businesses that need more than a managed shop. FAQ becomes embedded in your operations — evaluating daily processes, creating content from that intelligence, filtering leads, managing initial responses, and building your knowledge base. Retainer-based, SLA-governed.
- Everything in Shop Operations, plus daily involvement
- Content created from operational intelligence
- Lead filtering and initial client response handling
- Knowledge base and support desk assistance
- Monthly retainer + marginal tiered commission from 5% down to 1% on net sales
Traditional agencies charge
whether you sell or not.
We only earn our commission when your shop actually grows — in your currency, in your market, on your terms.
| FAQ Partnership Recommended | Traditional Agency | |
|---|---|---|
| Monthly Cost ModelWhat you pay regardless of results |
✓
Flat base fee/month All services included |
✕
Heavy retainer Regardless of results |
| Commission on ResultsDo they earn when your sales grow? |
✓
5%→1% marginal tiered Each rate on its bracket only |
✕
No commission No incentive to grow you |
| Slow MonthWhat happens when sales are down? |
✓
Base fee only. We earn nothing extra. |
✕
Full retainer due Same bill every month |
| Technical ManagementHosting, CRM, server, updates |
✓
Fully included CloudLinux, WooCommerce, CRM |
✕
Extra cost Billed separately |
| Skin in the GameDo they share the risk? |
✓
Yes — we only earn above your threshold |
✕
None Zero financial risk |
| Currency & PaymentCan you pay in your currency? |
✓
Your local currency International account for comms |
–
Local only Rarely cross-border |
| CancellationHow easy is it to exit? |
✓
Month-to-month After 12-month initial term |
✕
6–12 month lock-in Penalty clauses common |
| Check if I Qualify → |
Keep paying for zero guarantee |
The bottom line — in any currency
A typical agency retainer: R2,000–R50,000/month — guaranteed, whether you sell or not.
FAQ partnership: flat base + marginal tiered commission from 5% down to 1%.
We bill in your currency. International commissions to our international account.
Everything your shop needs.
Nothing you have to manage.
Your base fee covers the full technical stack — not just hosting.
Managed Hosting
CloudLinux server, LiteSpeed, Memcached, OPcache. Fast and stable.
WooCommerce Management
Products, pricing, checkout, orders — all maintained by FAQ.
FluentCRM + Automations
Customer profiles, purchase sequences, abandoned cart, newsletters.
Social Media Distribution
Products and promotions shared to Facebook, Instagram, WhatsApp, Telegram.
Security + Updates
Weekly plugin updates, security monitoring, uptime checks.
Analytics + Reporting
Sales data, traffic, conversion tracking in your dashboard.
From application to
first sale — four steps.
Background Investigation & Fit Call
You submit the form. We analyse your business, products, market, and growth potential before we talk. If we see a genuine fit, we schedule a call. If we don't, we'll tell you directly — no wasted time.
Setup — We Build the Machine
Shop, FluentCRM, automations, payment gateway, social channels configured. Your products loaded, reviewed and approved. This is the intensive phase — we do the heavy lifting so your ongoing involvement stays at roughly one hour per week.
Growth Phase — Threshold in Sight
Shop live. FAQ driving traffic through newsletters, social, and automation sequences. Our goal is to reach your sales threshold as fast as possible — that's when both of us start earning more.
Optimisation — We Never Stop
Continuous product updates, campaigns, CRM refinements, conversion improvements. The longer we work together, the better the data and the stronger the results. No lock-in — but the model compounds in value the longer it runs.
We only take on
partners we can grow.
We work with fewer businesses so each one gets genuine attention — not a ticket number in an agency queue.
27 Years of Experience
Marketing, SEO, e-commerce, server infrastructure and IT management — with proven results across retail, auction, hospitality and accommodation sectors.
Everything Managed for You
Hosting, CRM, newsletters, social media, automations, analytics — all under one managed system. Your site and email on FAQ's CloudLinux servers. One point of accountability.
Selective by Design
We only partner with businesses we're confident we can grow. If we don't believe we can add genuine value, we'll tell you upfront — before anything is signed.
Built on proven technology.
Managed by people who know it inside out.
Every tool in your stack is one we run daily across our partner portfolio.
Let's find out if we're
the right fit for each other.
We review every application before responding. If we see a genuine opportunity to grow your sales, we'll reach out to schedule a fit call. If we don't think we can add value, we'll tell you honestly.
We build and run your entire online infrastructure.
Here's why you can trust us with the keys.
27 years of shipping real results
We've been building WooCommerce stores, auctions, and high-growth e-commerce systems since most agencies still thought "online shop" meant a basic brochure site.
Your stuff stays yours
Products, customer data, domain, brand assets — all of it. If you ever leave (with accounts settled), we hand everything over cleanly. We only keep our own code and configs, and that's stated upfront in the contract. No surprises. No hidden clauses.
Security isn't optional
We maintain full admin control over servers and sites. This isn't a power move — it's required for the shared infrastructure and SLAs we guarantee. Enterprise-grade hardening, automated backups, real-time malware scanning, and constant monitoring come standard. Performance and protection without the headaches.
Everything in writing
Commission rates, thresholds, deliverables — all signed before we touch a single file. Verbal promises don't exist here.
We only say yes when we believe it will work
293 active partners. 90%+ retention over decades. If we don't see a clear path to success for your business, we'll tell you upfront — not after months of wasted time.
🤝 Find us on social
We're not a faceless operation. Find FAQ across these platforms — same team, same people, same Eddie.