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About FAQ

Empower Your Business with Affordable E-commerce Solutions

Welcome to FAQ

At FAQ, our goal is to empower businesses of all sizes to succeed in the digital world through cost-effective, results-driven e-commerce solutions.

What We Do

  • Online Store Development: We build state-of-the-art online stores using WordPress and WooCommerce, tailored to meet your unique business needs.
  • Enhanced Functionality: By integrating a variety of powerful plugins, we enhance the functionality of your store, ensuring it meets 99% of client requirements without the need for costly custom coding.
  • Comprehensive Support: From initial setup to ongoing maintenance and email support, we provide full support to ensure your online store operates smoothly and efficiently.

Our Approach

At FAQ, we take a personalized approach to each project. We begin by understanding your specific business needs and goals, allowing us to create a customized solution that delivers the best results. Our team of experts is always available to provide guidance and support, ensuring your online store remains a powerful tool for your business.

Affiliate Program

We also offer an affiliate program that rewards our clients and partners for referring new business. By simply displaying our FAQ logo and link on your website, you can earn a 10% commission for any new business generated through these links. This program is open to everyone, allowing you to benefit from promoting our top-notch services.

Why Choose FAQ?

  • Expertise and Experience: With 25 years of experience in web development, SEO, e-commerce & CRM systems, we have the knowledge and skills to help your business thrive online.
  • Customer-Centric: Our clients are at the heart of everything we do. We are committed to providing exceptional service and support to help you achieve your business goals.
  • Innovative Solutions: We stay ahead of industry trends to provide creative solutions that give your business a competitive edge.
  • Dedicated Servers: Our dedicated servers are engineered to deliver peak performance and reliability for your online business. Optimized for superior speed and efficiency, our servers boast guaranteed uptime and dedicated server resources, ensuring your website runs smoothly and without interruption. Powered by Cloudlinux, our servers leverage the cutting-edge performance of Litespeed Web Server and Litespeed WordPress Cache, providing lightning-fast load times and enhanced user experience. Additionally, Imunify360 real-time malware protection fortifies your site against threats, ensuring your data remains secure. With our Dedicated Servers, you can trust a robust, high-performance solution tailored to meet your e-commerce needs.
  • Comprehensive Security Measures:  Leveraging our extensive experience in maintaining high-security systems, we prioritize the safety and integrity of your WordPress sites. As a result, our service model is designed with stringent security measures.
    • Our dedicated site admins manage all WordPress sites, providing clients with restricted access only to shop/order/sales data, ensuring robust data protection.
    • Server uploads are meticulously controlled and scanned in real time for malware and viruses, adding an extra layer of security.
    • All uploads and file changes are reported daily, allowing us to validate them against completed tasks and ensure nothing goes amiss.
    • We provide peace of mind with off-site backups performed every 24 hours, safeguarding your data and ensuring swift recovery in the event of any issues.
    • With these comprehensive measures, we deliver a superior, secure, reliable, and hassle-free service experience.
  • Real-Time Protection Against Malicious Activities: Our commitment to safeguarding your online business includes robust measures against malicious activities. Users engaging in suspicious actions, such as brute force attacks, denial of service attacks, and unauthorized password or user account checks, are detected and blocked in real time. When necessary, the offending IP addresses are promptly blacklisted to prevent further threats. This proactive approach ensures your site remains secure, protecting your data and maintaining the integrity of your online operations.

Join Us

Ready to take your online sales to the next level? Select the solution closest to your needs to start the discussion on how we help your business grow and succeed in the digital marketplace. Let FAQ be your partner in online sales and experience the difference our expertise and dedication can make.

📄 Last updated: 27 March 2026

We build and run your entire online infrastructure.

Here's why you can trust us with the keys.

27 years of shipping real results

We've been building WooCommerce stores, auctions, and high-growth e-commerce systems since most agencies still thought "online shop" meant a basic brochure site.

Your stuff stays yours

Products, customer data, domain, brand assets — all of it. If you ever leave (with accounts settled), we hand everything over cleanly. We only keep our own code and configs, and that's stated upfront in the contract. No surprises. No hidden clauses.

Security isn't optional

We maintain full admin control over servers and sites. This isn't a power move — it's required for the shared infrastructure and SLAs we guarantee. Enterprise-grade hardening, automated backups, real-time malware scanning, and constant monitoring come standard. Performance and protection without the headaches.

Everything in writing

Commission rates, thresholds, deliverables — all signed before we touch a single file. Verbal promises don't exist here.

We only say yes when we believe it will work

293 active partners. 90%+ retention over decades. If we don't see a clear path to success for your business, we'll tell you upfront — not after months of wasted time.

🤝 Find us on social

We're not a faceless operation. Find FAQ across these platforms — same team, same people, same Eddie.