Eddie van der Walt
Founder & CEO — FAQ
With 27 years in online marketing, SEO, e-commerce infrastructure, and server management, Eddie founded FAQ on a simple principle: your partner should only earn more when your shop sells more. He's hands-on across the full stack — from CloudLinux hosting environments and LiteSpeed server optimisation to WooCommerce conversion strategy and FluentCRM automation. Every article here comes from live experience running real online shops for real South African businesses.
EMAIL HELP: CHANGE YOUR PASSWORD
Here are the instructions to change your email password #1 LOG IN TO WEBMAIL To log in into Webmail, go to https://webmail.faq.co.za or mail.your-domain-name with your full email & password.…
EMAIL HELP: HOW TO SETUP “FORWARD”
Here are the instructions to setup email forwarding. #1 LOG IN TO WEBMAIL To log in into Webmail, go to https://webmail.faq.co.za or…
EMAIL HELP: HOW TO SETUP “OUT OF OFFICE” REPLY
Here are the instructions to setup an "Out of office" replay. #1 LOG IN TO WEBMAIL To log in into…
FAQ EMAIL HELP: EMAIL GOING TO THE RECEIVER SPAM FOLDER OR NOT DELIVERED
What to do when your email is going to the spam folder of the person you are sending to or…
IMAGE COLOUR EXTRACTOR
The Image Color Extract tool pulls the most common colors out of an image file. I get requested very often…
MERGE PDF’S
When you need to upload one file for an application but your have the pages that you need saved as…
COMPRESS IMAGES
When you need to upload images to your website the smaller they are the quicker your page will loadi. Saving…
COMPRESS PDF’S
When you need to upload one file for an application but they only allow file uploads of 1Mb, you need…
CREATE A NEWS PAGE ON IMPRESSPAGES CMS
In this video I'm going to demonstrate how to load the content for a news page on ImpressPages CMS. https://www.youtube.com/watch?v=OdZ3GCMW0Zs…
IMPRESSPAGES – HOW TO MOVE IMAGE ON PAGE
Sue, from Shikwari Game Reserve asked how to move an image or gallery from bottom of page to top of page. STEPS…
IMPRESSPAGES – HOW TO LINK AN IMAGE TO A FILE
A user asked how to add a link to a pricelist (file) to an image with ImpressPages. https://www.youtube.com/watch?v=_eystp5QW2g
HOW TO ADD A “HTML WIDGET” TO PAGE
Need to add a badge or feed to your website? Lets look at adding a "HTML Widget" to our page…
E-commerce insights
in your inbox.
New articles on WooCommerce, SEO, online auctions, and sales strategy — straight from the team running live shops every day. No noise. Unsubscribe anytime.
We build and run your entire online infrastructure.
Here's why you can trust us with the keys.
27 years of shipping real results
We've been building WooCommerce stores, auctions, and high-growth e-commerce systems since most agencies still thought "online shop" meant a basic brochure site.
Your stuff stays yours
Products, customer data, domain, brand assets — all of it. If you ever leave (with accounts settled), we hand everything over cleanly. We only keep our own code and configs, and that's stated upfront in the contract. No surprises. No hidden clauses.
Security isn't optional
We maintain full admin control over servers and sites. This isn't a power move — it's required for the shared infrastructure and SLAs we guarantee. Enterprise-grade hardening, automated backups, real-time malware scanning, and constant monitoring come standard. Performance and protection without the headaches.
Everything in writing
Commission rates, thresholds, deliverables — all signed before we touch a single file. Verbal promises don't exist here.
We only say yes when we believe it will work
293 active partners. 90%+ retention over decades. If we don't see a clear path to success for your business, we'll tell you upfront — not after months of wasted time.
🤝 Find us on social
We're not a faceless operation. Find FAQ across these platforms — same team, same people, same Eddie.