Reactive Support · Buy Once, Start Today

Prepay 6 Hours & Start Work Today —
Only R3,000

Save 25% off our daily project rate. Buy once, get instant starts on bug fixes, updates and small tasks — with a clear quoting safeguard built in.

6-Hour Support Block

R3,000

R500 per hour — billed in 20-minute blocks
Blocks pool — buy more, hours combine
Valid 12 months from purchase
You save
R1,000+
vs daily rate
Fast & Protected

How It Works

Five steps. You stay in control at every point.

01

Fill in the form below

Select how many blocks you need, tell us what you're working on. No retainer, no lock-in — just hours in your account.

02

We confirm allocation

Usually same day. We acknowledge your purchase and confirm that hours are allocated and ready to use.

03

Send us your task — we start immediately

Email or WhatsApp us the brief. We start on it without delay. 20-minute tracking begins from the first action taken.

04

If the job needs more than 1 hour, we stop and quote Quoting safeguard

After 1 hour on any single task, we pause. You receive a clear written quote for the remaining work before we proceed. No surprise bills.

05

Approve the quote — continue or top up

If you have prepaid hours remaining, we continue deducting from your balance. Need more time? Top up your prepay before we proceed on the quoted portion. You decide. We wait.

Transparent 20-minute tracking with automated updates as work progresses.

Why Prepay

Key Benefits

Same-day starts

No waiting for quotes on reactive work. We start immediately once the task is received.

💰

25% saving

R500/hour vs our standard daily rate. The block price gives you the full saving upfront.

🛡️

Built-in quoting protection

We stop and quote after 1 hour on any single task. You approve before we continue.

🔗

Hours pool across blocks

Buy additional blocks and hours accumulate. Use them across multiple tasks over time.

📅

Valid 12 months

No rush — your hours are available for a full year from the date of purchase.

📊

Automated tracking updates

20-minute increment billing with updates as work progresses. Always know your balance.

One Form. Same-Day Confirmation.

Ready to get work
started today?

Fill in your details below. Select how many 6-hour blocks you need, tell us what you're working on, and we'll confirm allocation and invoice you same day.

✓ R3,000 per block ✓ Same-day confirmation ✓ Hours valid 12 months
FAQ Support Request (#6)

Prepay Option

Buy prepaid blocks to start work immediately (no quote needed for the first hour). Each block = 6 hours for R3,000 (billed in 20-min increments).

Please take note:

  • Support calls are billed in addition to hosting fees with a minimum of 20 min per request.
  • All requests must be logged online or on support email, phone / Whatsapp / Telegram support will be logged by support staff.
  • All calls that can be done within 1 hour will be completed as soon as possible (and we aim to have all calls completed within 48 hours) and will be billed in blocks of 20 min.  All requests that are estimated to take longer than 1 hour will be quoted and must be approved before work will start.

Prepaid hours are governed by our Terms & Conditions. Non-refundable except as required by law. Ideal for tasks typically under 6 hours. Larger projects can still be fully quoted upfront before any hours are used. Hours are valid for 12 months from date of purchase and pool across multiple blocks.

We build and run your entire online infrastructure.

Here's why you can trust us with the keys.

27 years of shipping real results

We've been building WooCommerce stores, auctions, and high-growth e-commerce systems since most agencies still thought "online shop" meant a basic brochure site.

Your stuff stays yours

Products, customer data, domain, brand assets — all of it. If you ever leave (with accounts settled), we hand everything over cleanly. We only keep our own code and configs, and that's stated upfront in the contract. No surprises. No hidden clauses.

Security isn't optional

We maintain full admin control over servers and sites. This isn't a power move — it's required for the shared infrastructure and SLAs we guarantee. Enterprise-grade hardening, automated backups, real-time malware scanning, and constant monitoring come standard. Performance and protection without the headaches.

Everything in writing

Commission rates, thresholds, deliverables — all signed before we touch a single file. Verbal promises don't exist here.

We only say yes when we believe it will work

293 active partners. 90%+ retention over decades. If we don't see a clear path to success for your business, we'll tell you upfront — not after months of wasted time.

🤝 Find us on social

We're not a faceless operation. Find FAQ across these platforms — same team, same people, same Eddie.