In order for a company to understand what its needs, it needs to document the current business processes & this will differ for each customer.
We normally have a interview to determine:
- Which departments or possesses of the business needs to be mapped.
- Clarify what the mapping will be used for.
- Clarify & list the role players that needs to be interviewed.
- Clarify & list the decisions makers that needs to be updated on progress made.
- Clarify deliverables & time frame to be provided from mapping.
- Present ball park cost estimate & suggested time frame & working hours.
- Get contracts and Non Disclosure Agreement signed.
- Deposit paid.
- Schedule date & time to start with orientation & interviews.
We look at all processes, all documentation used, all filling and archiving done when the transaction is completed.