Email Support Questions

Here are the instructions to start using webmail for the first time #1 LOG IN TO WEBMAIL To log in into Webmail, go to https://webmail.faq.co.za or mail.your-domain-name with your full email & password. #2 SELECT YOUR LAYOUT Select your layout, click on default below the layout chosen & then on the either the Horde or Roundcube icon.  […]

Here are the instructions to help you setup your email account #1 LOG IN TO WEBMAIL (ON THE DEVICE YOU WANT TO SET UP) To log in into Webmail, go to https://webmail.faq.co.za or mail.your-domain-name with your full email & password.  First time users will be displayed set up instruction on log-in, regular webmail users must visit the

Here are the instructions to change your email password #1 LOG IN TO WEBMAIL To log in into Webmail, go to https://webmail.faq.co.za or mail.your-domain-name with your full email & password. #2 SELECT “PASSWORD & SECURITY” Complete the form & click Add Save

Here are the instructions to setup email forwarding. #1 LOG IN TO WEBMAIL To log in into Webmail, go to https://webmail.faq.co.za or mail.your-domain-name with your full email & password. #2 SELECT “FORWARDERS” Click “Add Forwarder” Complete the form & click Add Forwarder All email send to your email will now be forwarded to the email saved. UNTIL this

Here are the instructions to setup an “Out of office” replay. #1 LOG IN TO WEBMAIL To log in into Webmail, go to https://webmail.faq.co.za or mail.your-domain-name with your full email & password. #2 SELECT “CPANEL WEBMAIL HOME” In top dropdown menu, select  “cPanel Webmail Home” #3 SELECT “AUTORESPONDERS” Under the section Manage Your Inbox, click on “Autoresponder”, then :

What to do when your  email is going to the spam folder of the person you are sending to or not being delivered. Emails (business mail and excluding newsletters & mass mailers) for my users get send to spam folders mainly for 4 reasons : #1 – THE MAIL SERVER The setup of the mail